Privacy Policy

Last updated: June 8, 2026

Welcome to EJET. EJET Group — operated by EJET SOURCING LIMITED ("EJET", "EJET Group", "we", "us", or "our") — provides cross-border trade services through our website, supplier portal, applications, and other platforms (together, the "Products and Services"). This includes our three core business lines: EJET Procurement, EJET Spark, EJET Selection, and EJET Global.

Protecting your data and privacy is a priority for us. This Privacy Policy explains what personal information we collect, why, how we use and safeguard it, who we share it with, how we handle cross-border transfers, and the rights you hold.

Please read this policy carefully before using our Products and Services. By using them, you consent to the collection and use of your information as described here. If you do not agree, please discontinue use. Questions? Email contact@ejet.com.

1. Who We Are (Data Controller)

For any data protection request, contact us at the email above.

2. What Data We Collect

We collect data you provide directly, data collected automatically, and data from third parties.

2.1 Information you provide

2.2 Information collected automatically

2.3 Information from third parties

Analytics providers, advertising and social platforms, payment processors, and partners may share data when you interact with our content or services.

3. How We Use Your Data

• Register and manage your account; verify your identity.
• Match buyers with suppliers and deliver procurement, selection, and overseas-expansion services.
• Process orders, settlements, and payments.
• Respond to inquiries and provide customer support.
• Send service updates and — with your consent — marketing communications.
• Analyze usage with big-data tools to optimize matching, procurement processes, and user experience.
• Detect and prevent fraud, abuse, and security threats.
• Comply with legal, tax, and regulatory obligations.

We do not sell your personal data.

4. Legal Bases for Processing (GDPR)

If you are in the EEA or UK, we rely on these legal bases:

For processing in China, we act in accordance with the Personal Information Protection Law (PIPL), the Cybersecurity Law, and other applicable Chinese laws and regulations, on the principles of lawfulness, fairness, necessity, and good faith. You may withdraw consent at any time; withdrawal does not affect prior processing.

5. How We Share, Transfer, and Disclose Your Data

We use your data within our organization and do not share it with third parties for their own marketing. We share data only as needed to deliver Services, and with parties bound by confidentiality:

Disclosure without prior consent

Consistent with applicable law, we may share, transfer, or disclose personal information without prior consent where it is:

1. Directly related to national security or defense;
2. Related to criminal investigation, prosecution, trial, or judgment enforcement;
3. Necessary to protect the life, property, or major rights of individuals where consent is hard to obtain;
4. Information you have made public yourself;
5. Collected from lawful, publicly available sources;
6. Necessary to perform a contract you are party to;
7. Necessary to maintain the safe and stable operation of our Products and Services (e.g., fault troubleshooting);
8. Otherwise provided for by law or regulation.

6. International Data Transfers

EJET operates from China and serves global clients and suppliers. Your data may be transferred to, stored in, or processed in countries other than your own, including China.

For transfers of personal data out of the EEA or UK, we apply safeguards such as Standard Contractual Clauses (SCCs). For cross-border transfers of personal information out of China, we follow PIPL requirements, which may include a security assessment, certification, or standard contract, and obtaining your separate consent where required. Request details at contact@ejet.com.

7. How We Store and Protect Your Data

We retain personal information only as long as necessary for the purposes it was collected for, and for the duration of our relationship with you. Where legal obligations or statutory limitation periods require, we may retain data longer and may be unable to delete it on request. When no longer needed, we securely delete or anonymize it.

We apply industry-standard security measures, including encryption of critical data in transit and at rest, access controls, and trusted security protocols to prevent unauthorized access, disclosure, alteration, or loss. We also apply data anonymization where feasible so sensitive data is not stored in identifiable form. No method of transmission or storage is fully secure; if a breach affects your rights, we will notify you and the authorities as required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access a copy of your data.
• Rectify inaccurate or incomplete data.
• Erase your data ("right to be forgotten"), where applicable.
• Restrict or object to processing.
• Data portability — receive your data in a portable format.
• Withdraw consent at any time.

For California residents (CCPA/CPRA)

You may request to know, delete, or correct your personal information, opt out of "sale"/"sharing" (we do not sell data), and you will not be discriminated against for exercising these rights.

How to exercise your rights

Email contact@ejet.com. We respond within the timeframe required by law (generally 30 days) and may need to verify your identity first. You may also lodge a complaint with your local data protection authority.

9. Cookies & Tracking Technologies

We store small data files (cookies) on your device to operate our Products, remember preferences, verify logged-in users, improve service quality, and optimize your experience.

Some cookies are provided by third parties for added features. We do not use cookies for purposes other than those stated here. You can clear or block cookies via your browser settings or our consent banner; blocking some may limit functionality.

10. Children's Privacy

Our Products and Services are intended for businesses and adults. We do not knowingly collect data from children under 16 (or the minimum age in your jurisdiction). If you believe a child has provided us data, contact us and we will delete it.

11. Third-Party Links

Our Products may link to external sites (suppliers, partners, social media, payment providers). We are not responsible for their privacy practices — review their policies before sharing data.

12. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes. We will post the revised version here with a new "Last updated" date and communicate material changes where required. Continued use after changes means you accept the updated policy.

13. Contact Us

For questions, requests, or complaints about this policy or your data:

• Customer service hotline: +86 150 8821 0909
• Email: contact@ejet.com
• Entity: EJET SOURCING LIMITED

14. Related

• User Agreement
• About EJET Group
• Contact Us